Mercozy is an all-in-one commerce platform that replaces multiple tools. It combines product management, inventory tracking, POS, delivery management, B2B wholesale, and AI-powered analytics into a single platform designed for SMEs and individual entrepreneurs.

Simply sign up for a free account and you'll get a 14-day free trial of all premium features. No credit card is required to get started.

Yes, Mercozy supports CSV import for products, customers, and orders. You can easily migrate your data from other platforms with our guided import tool.

You can be up and running in minutes, not days. Our guided setup wizard walks you through adding products, configuring your store, and customizing your storefront.

No, Mercozy is designed for non-technical users. Our intuitive interface and drag-and-drop tools make it easy for anyone to manage their business without coding knowledge.

Yes, Mercozy offers native mobile apps for both iOS and Android. Manage your business on the go with full access to orders, inventory, and analytics.

Yes, our free plan is available forever with basic features including product management, basic analytics, and a customizable storefront. No credit card required.

Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, changes take effect at the end of your billing cycle.

After your 14-day trial, you can choose to subscribe to a paid plan or downgrade to our free plan. Your data is always preserved regardless of your choice.

Yes, you save 20% when you choose annual billing compared to monthly billing. This applies to all paid plans.

No, there are absolutely no setup fees. You only pay for your chosen subscription plan, and you can start with our free plan at zero cost.

We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as ACH bank transfers for US-based businesses.

Yes, Mercozy includes a full POS system with support for Sunmi hardware terminals and card readers. Manage both online and in-store sales from one platform.

Yes, our delivery management module includes fleet tracking, route optimization, driver assignment, and real-time delivery status updates for your customers.

Yes, Mercozy includes B2B features such as procurement management, RFQ (Request for Quote) workflows, dealer pricing tiers, and bulk order processing.

Yes, we support 4 types of group buying campaigns to help you drive sales and customer engagement through social commerce.

Mercozy supports 10 languages: English, Chinese (Simplified & Traditional), Spanish, Portuguese (Brazil), French, German, Japanese, Korean, and Arabic.

Our AI capabilities include automated product descriptions, demand forecasting, intelligent inventory recommendations, and an AI-powered chat assistant for customer support.

Absolutely. We use bank-grade encryption for all data in transit and at rest. Regular security audits and automated backups ensure your business data is always protected.

Yes, Mercozy is fully GDPR compliant. We provide data export tools, consent management, and the right to erasure to ensure compliance with European data protection regulations.

Yes, we support TOTP (Time-based One-Time Password) two-factor authentication for an extra layer of security on your account.

Yes, Mercozy maintains a comprehensive audit trail of all actions performed in your account, helping you track changes and maintain accountability.

Yes, Mercozy provides a comprehensive RESTful API with full documentation. You can integrate with any third-party service or build custom applications on top of our platform.

Rate limits vary by plan: Free plan has no API access, Pro plan allows 300 requests per minute, and Business plan allows 1,000 requests per minute.

Yes, you can configure webhooks to receive real-time notifications for events like new orders, payment confirmations, inventory changes, and more.

Yes, Mercozy offers native QuickBooks Online integration. Automatically sync orders, invoices, and customer data between Mercozy and QuickBooks.